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You can return any item within 100 days of purchase if the item is unused with the original tags still attached, Factory Seal not Tampered; and in the original packaging which must be in the original condition. All items to be returned must adhere to the following conditions in order for a refund/ exchange of the returned goods to be processed:
– Items to be returned must include all relevant documents (eg. warranty certificates, instruction manuals) tags, product accessories and must be returned along with the original packaging and the customer copy/receipt denoting proof of payment within 100 days of the invoiced date.
– All merchandise to be returned must be unused. Any products returned with a sign of damage – original factory seal tampered or original retail packaging damaged due to mishandling/misuse while in the customer’s possession will prohibit refund/exchange of the relevant items.
In the unlikely event that your item/s arrives in damaged condition, contact us at firstname.lastname@example.org We will send out a replacement as soon as possible and we apologise in advance for your inconvenience.
We do not charge restocking fees at all. Refunds will be processed within 3 working days once the returned goods have been shipped out to our designated warehouse. Please do not send any goods back until you receive a Returns Number and relevant instructions from us denoting our Returns Procedures. If you need to return an item, simply Fill the form below:
We will cover ALL postage costs and expenses and ensure to provide your correct item.